Privacy Policy

1. Introduction

At Primed & Painted, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, process, and safeguard your information when you interact with our miniature painting studio, book workshops, commission painting services, or purchase kits and hobby guides from our shop.

2. Information We Collect

We collect information that you provide directly to us to ensure a smooth experience with our studio and shop services. This may include:

• Contact details such as your name, email address, and phone number when you request a commission or sign up for a workshop.
• Billing and shipping details necessary to process and deliver orders for paints, kits, and hobby guides.
• Communication records regarding your specific miniature projects and reference materials you share with our painters.

3. How We Use Your Information

We use your data solely to provide and improve our studio services. Specifically, your information is used to:

• Schedule studio time and manage your workshop bookings securely.
• Process transactions and deliver your purchased hobby supplies.
• Provide updates on the progress of your commissioned miniatures.
• Send relevant studio news and updates, provided you have opted in to receive them.

4. Data Protection & Sharing

We implement strong security measures to protect your personal data from unauthorized access or disclosure. We do not sell or rent your personal information to third parties. We may share necessary details only with trusted service providers (such as payment processors and shipping carriers) strictly to fulfill your orders and operate our business effectively. For more details on how this affects your purchases, please review our Terms and Conditions.

5. Your Rights

You retain full control over your personal data. You have the right to request access to the information we hold about you, ask for corrections to inaccurate data, or request the deletion of your personal details from our active studio records. To exercise any of these rights, please contact us using the details provided below.